We can only accept items returned to us within 14 days from the date your order was delivered. You can start the returns process by selecting an item in your order history, you will be prompted to provide an explanation of why you wish to return the item, and further instructions will be provided when the return has been authorized.
Items must be returned to us in an unworn and unwashed condition, deemed fit for resale. Please be very careful when trying products on, for example, please ensure you are not wearing makeup, perfume, deodorant or antiperspirant which may leave marks on the product as we will not be able to arrange an exchange or refund for any item returned to us with any marks or stains.
All items must be returned to us before a refund or replacement is issued.
Please thoroughly inspect any item you order from us on receipt as we will only accept products returned to us in their original condition and fit for re-sale unless we have been given prior notice that an item is faulty. Delivery charges are non refundable unless the item purchased is faulty or incorrect.